Terms and Conditions

1. About Five Star Nails Salon

Five Star Nails Salon is a professional nail care salon located at 9481 Ackman Rd, Lake in the Hills, IL 60156. We provide manicures, pedicures, acrylics, gel, dip powder, waxing, nail art, and related beauty services.

2. Appointments and Bookings

Appointments may be booked online, by phone, or in person. Booking times are subject to technician availability and may change during busy salon hours.

• Please arrive on time so we can give every guest the attention they deserve.

• Late arrivals may require a shorter service or rescheduling.

3. Cancellations and No-Shows

If you need to cancel or reschedule, please contact us as early as possible. Repeated no-shows or last-minute cancellations may affect future booking availability.

• We reserve the right to decline or reschedule appointments when needed for salon operations.

• Deposits, if requested for select services, may be non-refundable unless otherwise stated.

4. Pricing and Payments

Service prices are displayed on our website or shared by salon staff as a guide. Final pricing may vary based on nail length, design complexity, product selection, add-ons, repairs, or removal needs.

Payment is due at the time services are completed. We accept the payment methods currently available in the salon.

5. Service Results and Aftercare

• Please tell your technician about sensitivities, allergies, nail conditions, or health concerns before service begins.

• Nail results depend on natural nail condition, aftercare, daily activities, and product choice.

We want every guest to feel confident leaving our salon. If you have a concern about your service, please contact us promptly so we can review it with care.

6. Gift Cards and Promotions

Gift cards, offers, and promotions may have specific terms, expiration dates, or service limitations. Promotions cannot be combined unless stated by Five Star Nails Salon.

7. Website Content

The text, images, service descriptions, and branding on this website are provided for general salon information. We may update services, prices, hours, and policies at any time.

8. Limitation of Liability

Five Star Nails Salon is not responsible for issues caused by inaccurate information provided by guests, undisclosed allergies or sensitivities, improper aftercare, or circumstances outside our reasonable control.

9. Guest Conduct

We are committed to a respectful, relaxing salon environment. We may refuse service to anyone who behaves abusively, disruptively, or unsafely toward staff or other guests.

10. Privacy

Information collected through our website or appointment process is handled according to our Privacy Policy.

11. Updates to These Terms

We may update these Terms and Conditions as our salon services, policies, or website features change. The effective date above reflects the latest version.

12. Contact Us

Questions about these Terms and Conditions can be directed to:

Five Star Nails Salon

fivestarcoconails@gmail.com